- Tasks
- Deadlines
- Assignments
- Priorities and Status
- Custom Fields
- Sub Tasks
- Time Estimate
- Delivery Dates
- Time Logging
- Reporting
- Email To Task
- Helpdesk Module
- Updates to Email
- Drag and Drop
- Process Flow
- Team Only Notes
- Customer Visibility
- Task Assignment
- Task Rules
- Project Managers
- External Task Watchers
- Attach Files to Tasks
- Task Templates
- Critical Path Analysis
- Gannt Charts
- Fast Tabs
- Manager Interfaces
- Task CSV Export
- Task Triggers
For example you could assign support@yourcompany.com
to a project and when a customer emails this address an
automated email is sent back to the customer to acknowledge receipt of the new task. A copy of this message is also sent to all
project users and they can then respond to the customer by simply
replying to the email.